Private Policy

供TOMO cares about your security and personal information.

About personal information

In order to fulfil your requests and to improve our services, we might collect the following information: your name, your phone number, your e-mail, your address, your password, your delivery destination information, and your transaction history.

That information helps us to confirm the inquiry of your order, to confirm the inquiry of the shipment, and to reply to your inquiries.

About the use of personal information

- 供TOMO will not disclose or provide any personal information to third parties without notice, except in the following cases:

When required by law, when it is necessary for a national institution or a local public entity or a person entrusted by the government to cooperate in carrying out the affairs stipulated by the law;

- When it is necessary for protecting the life, body or property of a person and when it is difficult to obtain the consent of the person;

When exchanging personal data with an affiliated company of the company that operates this shop.

The sale of our customers' information is strictly prohibited.

Management of personal data 

供TOMO will take all necessary measures to prevent unauthorized access to personal data, loss, destruction, alteration, and leakage of personal data.

Correction and removal of data

You can inform us regarding the correction or deletion of personal information. In addition, if you are registered as a user, you can correct your personal information from the menu "My Account" on this site.

Use of cookies

We may use cookies to provide better services to our customers. However, it does not collect personally identifiable information and it will not infringe on your privacy. If you do not wish to accept cookies, you can change your browser settings.

*Cookies are small files sent from a website to your browser and stored in the hard disk of your computer.

Contact information


4-3-17 Shinjuku Shinjuku-ku, Tokyo

160-0022 JAPAN

Contact: Keiko Oda

Modification of our privacy policy

Any modification regarding the personal information collected or any other change related to other privacy policy will be announced on this page.